Most login issues can be fixed if you are a bit more cautious when entering passwords, so consider using a password manager if you are having trouble doing so. If you’re having sign-in issues in the DIRECTV Stream app, ensure the app is updated and on the latest version before logging in again.Ĭheck for network connection issues if you have DIRECTV internet because if the internet cuts out in the middle of the sign-in process, you won’t be able to complete it. You can reset your password or contact AT&T support to fix the issue, but you can also use another device like a Roku to try logging in again because the lock only affects that one device where the sign-in attempts have exceeded. This is to prevent people from guessing your router by entering random passwords.Īn account lock in no way restricts your account after the lock is lifted, it’s just that you won’t be able to login into the account on that device for an hour. If you try to log in to your AT&T account more than six times, your account will be temporarily locked for an hour. Log in to your account again to address this code. This is for your protection and to keep your account from being used by unauthorized persons. 20002-001 and -018ĪT&T automatically logs you out of your account if you have been inactive for a set time. These codes mean that you’ve been locked out of your account, most probably because you tried too many times to log in.
This usually means the error is unknown, so you can try logging in again until the code goes away. I’ll be going through some of the most common ones and how you can deal with them quickly. Some of these errors have codes so that when you reach out to support, they’ll know exactly what the issue was. When trying to log in, the system might run into errors preventing you from proceeding further and completing the login process. If you’ve entered everything correctly, you’ll be able to log in to DIRECTV Stream successfully.
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